1. Introduction

Aadink Pharma Pvt. Ltd. (“Company”, “we”, “our”) respects your privacy. This policy explains how we collect, use, and protect your information when you use the PathoChat mobile application.

2. Information We Collect

Personal Information:

• Name • Phone number • Email • Age / Gender • Address

Sensitive Health Data:

• Diagnostic test results • Medical interpretations • Patient records

Laboratory Data:

• Lab details • Credit balance • Transaction history

Technical Data:

• Device information • IP address • App usage logs

3. How We Use Data

We use collected data to:

• Generate diagnostic reports • Enable credit purchases • Improve app performance • Provide customer support • Comply with legal obligations

4. Data Sharing

We DO NOT sell your data.

Information may be shared with:

• Diagnostic laboratories for report processing • Secure payment providers • Government authorities when legally required

5. Data Security

We implement strong safeguards including encryption, secure servers, and restricted access controls. However, no system is completely immune from risk.

6. Data Retention

Medical records may be retained as required by healthcare regulations and legal compliance.

7. User Rights

You may request:

• Access to your data • Corrections • Account deletion (subject to legal requirements)

8. Children's Privacy

The App is not intended for children under 18 without guardian supervision.

9. Policy Updates

We may revise this Privacy Policy periodically. Continued use indicates acceptance.

10. Contact

Email: support@aadinkpharma.com
Phone: +91 120 5150851